By Stanislav Roth
This article was originally published in The Big Smoke
The recent announcement from a national law firm that they are dumping billable hours targets for their lawyers was heralded as an innovative step, aimed at supporting a high-performance culture and flexibility for staff. While this move is commendable, the blunt reality is that while the target goes, the billable hours stay. When will clients of major law firms start to see real innovation in legal services delivery?